Privacy Policy
This Privacy Policy explains how Rochisfamily collect, use and protect your personal data when you use Rochisfamily's products or interact with Rochisfamily.
By using our products, you acknowledge that you have read and understood the terms of this Privacy Policy, including how we use your personal data.
The data controller is responsible for the collection and use of your personal data. In order to comply with data protection legislation, the data controller will be the us entity with which you contracted for the product. For more information, please see the "Your Questions and How to Contact Us" section of this Privacy Policy.
Our Privacy Policy will help explain what information we collect, how we use it and the choices you have regarding it. Highlights of our Privacy Policy are provided below, but you can also learn more by clicking on the "Read More" link below.
We will only collect and process personal data about you where we have a lawful basis in your country. Our lawful bases, as described in this Privacy Policy, include consent (you have consented to receive updates and marketing emails), contract (requested for the performance of a contract with you (for example, to provide you with products)) and "legitimate interest ".
1. Personal information we collect
The data we collect depends on the context of your interactions with us, the choices you make, including your privacy settings, and the products and features you use. The data we collect can include SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent deice identifier, iOS ad identifier (IDFA), Android ad master identifier, network card (MAC) address, and international mobile device identification code (IMEI) The equipment model, the terminal manufacturer, the terminal device operating system version, the session start / stop time, the location of the language, the time zone and the network state (WiFi and so on), the hard disk, the CPU, and the battery use, etc.Including any files, videos, images or data you choose to upload or transmit through your communications with us.
2. Collected information may be used in the following ways
(A) REGISTRATION INFORMATION:
(i) to create your profile and so you can access our Products;
(ii) to identify you when you sign-in;
(iii) to give you access to your user preferences;
(iv) to contact you for your views on our Products;
(v) to notify you of changes or updates to our Products;
(vi) for marketing purposes, based on your communication preferences.
(B) BILLING INFORMATION:
(i) to verify your purchase of our Products and process any refunds;
(ii) to reply to any queries and questions and to resolve problems;
(iii) to carry out analysis and research to develop our Products;
(iv) to protect you and our Products by seeking to detect and prevent fraud or other acts in breach of our user agreements or policies relevant to our Products.
(C) TECHNICAL AND DEVICE INFORMATION:
(i) to provide you with an optimal experience;
(ii) to understand how you interact with our Products
(iii) to provide Products you request;
(iv) to measure and analyse the use and effectiveness of our Products;
(v) to understand which of your devices are using our Products and playing our videogames;
(vi) to provide safe and fair gaming environments;
(vii) to customise and optimise the targeting of our advertising both within our Products and across our websites;
(viii) to operate and improve our Products;
(ix) to fix errors.
(D) FEEDBACK / SURVEYS / USER RESEARCH:
(i) to reply to your questions or queries;
(ii) to record comments and information which you provide on our gaming forums;
(iii) to conduct analysis and research to improve and develop our Products.
(E) THIRD PARTY INFORMATION:
(i) to enable us to provide tailored offers to you;
(ii) to facilitate sharing on social networks;
(iii) to facilitate your gameplay.
(F) INFORMATION FROM PUBLICLY AVAILABLE ONLINE SOURCES:
(i) to understand the community sentiment about our Products.
(G) INFORMATION ABOUT YOUR USE OF OUR PRODUCTS:
(i) to track the performance of our Products;
(ii) to communicate with our platform operators and partners;
(iii) to improve our advertising and targeting systems.
(H) INFORMATION ABOUT YOUR PARTICIPATION IN SWEEPSTAKES:
(i) to verify your identity; and
(ii) to distribute prizes to you.
(I) INFORMATION ABOUT YOUR USE OF SOCIAL MEDIA PLUG-INS:
(i) to allow you to easily share our content via social media platforms.
(J) INFORMATION FROM ANTI-CHEAT AND ANTI-HACKING TECHNOLOGIES: :
(i) to detect illegal or malicious activity in our Products.
(K) INFORMATION FROM LIVE-OPS SOFTWARE:
(i) to provide certain in-game features and functionality.
(L) INFORMATION FOR USER ACQUISITION AND CORE / CUSTOM / LOOKALIKE AUDIENCES:
(i)to acquire new users for our Products, to measure the performance and effectiveness of our marketing campaigns and help us build Core, Custom and Lookalike Audiences for analytics and marketing purposes.
3. Sharing
In addition to the other disclosures described in this Privacy Policy, we will also share your information:
where we have your consent to do so (including as set out in this Privacy Policy);
as reasonably necessary in order to provide the Services to you (for example, by providing your personal information to suppliers we may use to fulfil the Services or to communicate with you);
where your data is in an anonymous and aggregated format, meaning you could not be personally identiļ¬ed from it;
as we reasonably believe is permitted by law or regulation or as is necessary to comply with any legal obligation, or in order to enforce or apply our terms and conditions and/or any other agreement with you; or to protect the rights, property, or our users, or others; and if there is a sale of the assets or corporate restructuring, or as a result of a change of control or one of its affiliated companies, or in preparation of any of these events. Any third party to which we transfer of sells the assets will have the right to continue to use the personal and other information that you provide to us in the manner set out in this Privacy Policy.
We may also share your information with our service providers if necessary to enable them to provide services to us.
4. Children's Privacy
It is very important to us to protect the health of young children online. Accordingly, we do not knowingly collect or retain personal data or non-personally identifiable information from underage users, except as permitted by law to support our internal operations.
In this Privacy Policy, references to underage users refer to users who have not reached the age of consent to the processing of personal data in their country of residence:
Croatia, Germany, Hungary, Ireland, Luxembourg, Malta, Netherlands, Poland, Romania, Slovakia - 16 years or younger
Czech Republic, France, Greece, Slovenia - 15 years or younger
Austria, Bulgaria, Cyprus, Italy, Lithuania, Spain - 14 years or younger
US, UK and any EU country not listed above - 13 years or younger.
5. Retention
We retain your data for as long as your account is active or as needed to provide you the Service.
Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.
6. Your information security
We will not sell or rent your personal data to others, we will only share your personal data as described below:
- other users.
Share with other users/friends if you choose to share such information;
- service provider.
Third party suppliers, service providers, contractors or agents who perform functions on our behalf may not be located in your home country.
- Business transfer.
We may transfer the information we collect from you to another company if we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of bankruptcy proceedings .
- Responding to legal process.
To comply with the law, judicial process, court order, or other legal process, such as in response to a court order or subpoena.
- Protect us and others.
We believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Use or this Policy, or participation as evidence in litigation.
- We may share and disclose aggregated or de-identified information about users of the Services with third parties for marketing, advertising, research, analytical or similar purposes.
- For any other purpose with your consent. To help ensure a safe and secure player experience, we continually develop and implement administrative, technical and physical security measures to protect your data from unauthorized access or loss, misuse or alteration.
Right of access and portability: You have the right to request that we notify you of, and obtain a copy of, the PI we collect, use and share about you.
Right to rectification: You have the right to rectify your information, restrict processing and object to the use of your PI in certain circumstances provided by law.
Right to object: In certain circumstances, you have the right to object to the processing of your PI. For example, you have the right to object to the use of your PI for direct marketing purposes.
Right to restriction: In certain circumstances, you have the right to restrict the processing of your PI.
Right to erasure: Under certain circumstances provided by law, you have the right to request that we delete the PI we have collected or retained about you.
In some cases, your choice to provide, change or delete information may affect our ability to provide services or your user experience.
We may refuse to process a request that is not otherwise required by applicable law.
You have the right not to be unlawfully discriminated against for exercising these rights.
If the user requests to modify the personal information, the user information shall not be used or provided until the modification is completed to ensure the use and provision of accurate personal information.
If such information has been provided to any third party, the recipient will be notified immediately of the change so that the information can be amended.
If you wish to delete your personal data,
- Withdraw your consent in game settings
7. How to contact us
If you have any questions or comments about this policy or our practices you can contact us:
By email at: rochisfamily@gmail.com